top of page

Terms and Conditions

Last Updated: April 9, 2025

Welcome to VictoryLaneGraphix.com! By using our website or services, you agree to these Terms and Conditions. Please read them carefully.

1. Services

We provide custom vinyl printing services, including decals, stickers, banners, and more. All orders are subject to approval based on design files, materials, and our production capabilities.

2. Ordering

  • Quotes & Approvals: We’ll provide a quote based on your project details. You must approve the final design and quote before we begin production.

  • Design Files: You’re responsible for submitting print-ready files in the correct format (e.g., vector files, high-resolution images). We’re not liable for errors in files you provide.

  • Changes: Once production starts, changes to your order may not be possible and could incur extra costs.

3. Payment

  • Pricing: All prices are as quoted, excluding taxes or shipping unless stated. We’ll confirm the total before processing.

  • Payment Terms: Full payment is due before production begins unless we agree otherwise. We accept credit card, PayPal.

  • Late Payments: Overdue invoices may incur a late fee or be paused until paid.

4. Production & Delivery

  • Turnaround: We aim to complete orders within 5-7 business days - after approval and payment. Delays due to material shortages or errors in your files are not our responsibility.

  • Shipping: We’ll ship to your provided address via USPS or UPS. You cover shipping costs, and we’re not liable for delays or damage during transit.

  • Quality: We strive for top-quality prints but can’t guarantee exact color matches due to variations in monitors, materials, or inks.

5. Returns & Refunds

  • Defects: If your order is defective due to our error, contact us within 7 days of receipt. We’ll replace it or refund you at our discretion.

  • No Returns for Custom Orders: Custom products can’t be returned unless defective, as they’re made to your specs.

  • Customer Errors: Orders with errors in your design files or approvals aren’t eligible for refunds.

6. Intellectual Property

  • You confirm that designs you submit are yours or you have permission to use them. We’re not responsible for copyright or trademark disputes.

  • We may showcase your project in our portfolio unless you tell us not to.

7. Liability

  • Our liability is limited to the cost of your order. We’re not responsible for indirect losses (e.g., lost profits) or damages beyond our control (e.g., shipping issues).

  • You agree to use our products safely and as intended.

8. Termination

We can refuse or cancel an order if:

  • Your design violates laws or our policies.

  • You fail to pay or provide needed files.

  • We can’t fulfill the order due to technical limits.

  • We always reserve the right to refuse service to anyone for any reason.

9. Changes to Terms

We may update these terms periodically. Check this page for the latest version.

10. Contact Us

Questions about these terms? Reach out:
Victory Lane Graphics LLC.
Cameron@VictoryLaneGraphix.com

1-907-394-2347

Thanks for choosing us!

bottom of page